Privacy Policy

Link Industrial Supports GmbH respects your privacy and is committed to protecting your personal data.

1. Controller

Link Industrial Supports GmbH

Olper Straße 33, 51491 Overath, Germany

info@link-supports.eu

2. Categories of Data We Process

• Identification data (e.g., name, email address, phone number)
• Communication data (when a user contacts the company via email or the contact form, the data provided is processed solely for the purpose of handling and responding to their specific request)
• Technical and usage data (e.g., IP address, browser type, operating system, date/time of access, log files)
• Cookie and tracking data (only with consent, see section 6)

3. Purposes of Processing

We process your personal data for the following purposes:

• Responding to inquiries and customer communication (Art. 6(1)(b) or (f) GDPR)
• Preparation and performance of contracts (Art. 6(1)(b) GDPR)
• Compliance with legal obligations (Art. 6(1)(c) GDPR)
• Operation and security of the website (Art. 6(1)(f) GDPR)
• Analysis of website usage and optimization (only with consent; Art. 6(1)(a) GDPR, §25(1) TTDSG)

4. Legal Bases

• Contract necessity (Art. 6(1)(b) GDPR)
• Legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR – e.g., IT security, functionality of the website)
• Consent (Art. 6(1)(a) GDPR, §25(1) TTDSG – for cookies, analytics, marketing tools)

5. Recipients / Data Sharing

Your data will only be shared:

• With IT service providers (web hosting providers, email service providers, analytics, IT maintenance partners)
• With professional advisors where legally required
• With authorities if legally mandated
• In the case of analytics services (e.g., Google Analytics), data may be transferred to the USA; safeguards such as EU Standard Contractual Clauses are in place (Art. 46 GDPR). While we use EU Standard Contractual Clauses to safeguard data transferred to the USA, it cannot be entirely excluded that data may be subject to access by US authorities under national surveillance laws, for which data subjects may not have effective legal recourse.

6. Cookies and Tracking

We use cookies to ensure the basic functionality of our website (§25(2)(2) TTDSG, Art. 6(1)(f) GDPR). Optional cookies (functional, analytics) are only set with your explicit consent (Art. 6(1)(a) GDPR, §25(1) TTDSG).

• • Essential cookies: Required for website operation (cannot be deactivated).
  • Functional cookies: Remember preferences and settings (only with consent).
  • Analytics cookies: Collect visitor statistics using tools such as Google Analytics (only with consent; may involve transfers to the USA).

You can manage or withdraw your consent at any time via our cookie banner or browser settings.

7. Retention Periods

• Contact inquiries: deleted after 6 months unless a contract is concluded.
• Contract-related data: retained for the duration of the contract and statutory retention periods (usually 6–10 years under German commercial/tax law).
• Technical data (log files): deleted after 30 days.
• Cookies: stored until you withdraw consent or within the periods stated in our Cookie Policy.

8. Your Rights

You have the right to:

• Access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority. The competent authority for our company is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW), www.ldi.nrw.de

9. Updates

This privacy policy may be updated from time to time. Last updated: [30.09.2025]